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    AutoSitu Privacy Policy

    Last updated: July 3, 2026

    AutoSitu ("AutoSitu," "we," "us," or "our") provides software for AI-assisted site analysis, feasibility review, engineering concept generation, code and compliance workflows, document processing, reporting, and support. This Privacy Policy explains how we collect, use, disclose, and protect information when you use autositu.com, the AutoSitu dashboard, and related services (collectively, the "Services").

    By using the Services, you agree to the practices described in this Privacy Policy. If your organization has a separate written agreement with us, that agreement may contain additional privacy or data-processing terms.

    Information We Collect

    Account, profile, and organization information

    We collect information needed to create and administer accounts, including name, email address, company or organization, role, authentication details, workspace membership, support requests, and communication preferences.

    Project and submission information

    The Services are designed to process real project materials. We may collect project files, plans, drawings, PDFs, site images, jurisdiction documents, addresses, APNs, parcel and boundary information, notes, comments, submission metadata, generated reports, feasibility outputs, engineering concept outputs, compliance-check results, redlines, and other materials you or your organization submit or generate through the Services.

    Billing and commercial information

    If your organization purchases the Services, we may collect billing contact details, customer records, subscription status, payment status, invoices, and related commercial information. Payment method details are generally handled by our payment processor, such as Stripe, and are subject to that processor's own terms and privacy practices.

    Usage, device, and technical information

    We collect logs and technical data such as IP address, device and browser information, pages viewed, features used, session timestamps, error logs, performance data, and security events. We may also use cookies, analytics tools, and session-replay technologies, including Microsoft Clarity or similar providers, to understand product usage, improve reliability, detect abuse, and evaluate user experience.

    Communications

    We collect information you provide when you contact us, respond to emails, join calls, request support, submit feedback, or otherwise communicate with us.

    How We Use Information

    We use information to:

    • Provide, operate, secure, and improve the Services.
    • Process project materials, run AI-assisted workflows, generate reports, and display site, parcel, compliance, and submission information.
    • Create and manage accounts, permissions, workspaces, authentication, and support.
    • Communicate about product updates, service notices, security issues, billing, and support requests.
    • Analyze usage, debug issues, measure product quality, and improve workflows.
    • Prevent fraud, abuse, unauthorized access, and violations of our terms.
    • Comply with legal, accounting, tax, contractual, and regulatory obligations.

    AI Processing

    AutoSitu uses automated systems and AI service providers to deliver features such as document extraction, project summarization, code and compliance analysis, feasibility review, engineering concept generation, and report drafting. Project materials and related context may be processed by our systems and by trusted service providers, which may include cloud infrastructure, document-processing, mapping, AI model, monitoring, and evaluation providers.

    AI-generated outputs may be incomplete or inaccurate and should be reviewed by qualified professionals before being relied on for design, permitting, legal, engineering, construction, or compliance decisions.

    How We Share Information

    We do not sell customer project files or personal information for money. We may share information in the following ways:

    • Service providers: With vendors that help us host, secure, analyze, process, email, bill, support, monitor, or improve the Services.
    • Within your organization: With users, administrators, and workspaces associated with your account or organization.
    • At your direction: When you share submissions, invite collaborators, export materials, or otherwise direct us to disclose information.
    • Legal and safety reasons: When we believe disclosure is required by law, legal process, contract enforcement, security needs, fraud prevention, or protection of rights, property, or safety.
    • Business transfers: In connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate protections.

    Cookies and Analytics

    We use cookies and similar technologies to keep you signed in, remember preferences, secure the Services, measure performance, and understand usage. Some analytics and session-replay tools may record interactions such as clicks, scrolling, navigation, and device characteristics. You can control cookies through your browser settings, but disabling cookies may limit functionality.

    Data Retention

    We retain information for as long as needed to provide the Services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, improve security, and support legitimate operational needs. Retention periods vary depending on the type of information, account status, contractual commitments, and legal requirements.

    Security

    We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet service, cloud platform, or data transmission can be guaranteed to be completely secure, so you should use care when submitting confidential or sensitive materials.

    Your Choices and Rights

    Depending on where you live and your relationship with us, you may have rights to access, correct, delete, restrict, or export certain personal information. You may also be able to opt out of marketing communications by using unsubscribe links or contacting us. We may need to verify your identity or coordinate with your organization before fulfilling certain requests.

    If you are a California resident or located in another jurisdiction with specific privacy rights, you may contact us to exercise rights available under applicable law. We do not discriminate against users for exercising privacy rights.

    Children's Privacy

    The Services are intended for business and professional use and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

    International Use

    We are based in the United States, and information may be processed in the United States and other countries where we or our service providers operate. These locations may have data-protection laws different from those in your jurisdiction.

    Third-Party Services

    The Services may link to or integrate with third-party services, including authentication, payment, mapping, analytics, AI, storage, email, and infrastructure providers. Those services are governed by their own terms and privacy policies.

    Changes to This Policy

    We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify users, such as posting the updated policy in the Services or sending notice to account contacts. The updated policy is effective when posted unless otherwise stated.

    Contact Us

    Questions about this Privacy Policy can be sent to:

    founders@autositu.com